Is my personal information secure and private?
Impact NW does not sell or share personal information with third parties for marketing/promotional purposes. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent. Sensitive information submitted to Impact NW is protected both online and offline.
Is my credit card information secure?
Impact NW takes every precaution to protect our donors’ information. When donors submit sensitive information via the website, your information is protected both online and offline. We use high grade encryption and the https security protocol to communicate with your browser software. This method is the industry standard security protocol, which makes it extremely difficult for anyone else to intercept the credit card information you send to us. Companies we work with to process credit card transactions also use high grade encryption and security protocols. We are committed to the protection and privacy of all of our donors, and it is the policy of Impact NW to continually enhance our fraud protection systems and our other processes to fight identity theft.
我的捐款被拒绝。为什么?
如果您的捐赠在完成交易后失败,则可能提供的信息(如信用卡标识号)与您银行存档的信息不完全匹配。
我可以取消捐赠吗?
您可能需要取消捐赠。方法如下:请联系Barbara Robertson,电子邮件:brobertson@impactnw.org(503)988-6887转。为了获得最快的援助,请在您与我们联系时准备好交易的详细信息。
我可以选择我希望我的捐款支持的计划吗?
是。如果您有兴趣支持某项特定计划,例如我们为老年人提供的服务,请在标有“项目”的字段中输入该计划的名称或说明。如果您想了解有关我们服务范围的更多信息,请联系芭芭拉罗伯逊,在 brobertson@impactnw.org 或(503)988-6887分机。 238。
你为什么要求我的电子邮件地址?
您的电子邮件地址是必需的,所以我们可以向您发送适当的确认您的礼物。您的捐款详情可在此电子邮件中找到,您可以通过此电子邮件打印或保存以用于纳税目的。
为什么你需要捐款5美元?
像其他在线信用卡处理系统一样,我们由信用卡公司收取费用。我们不希望捐赠者的良好礼物被处理费抵消。