领导班子
Administrative Leadership
Rachel Essig, Executive Director
Rachel has over 20 years’ experience setting vision and providing leadership to create lasting legacies for our community. Leader in implementing organizational missions, with an eye for sound financial and operations management. Throughout her career, Rachel has successfully collaborated with elected officials, business and community leaders, and public agencies to drive both immediate results and long-term systemic change. Proficient in Spanish and English, she has also volunteered in Central America with non-governmental organizations focused on advancing housing, literacy and education.
Rachel is deeply committed to diversity, equity, and inclusion, and to fostering environments where all individuals and families can thrive. She is a skilled fundraiser, project manager, and team builder, and is passionate about advancing complex, values-centered initiatives that strengthen communities and create lasting opportunities.
Kendra Johnson, Deputy Director
Kendra is the leader of all programs and program staff. With over 10 years of experience, Kendra’s career began by providing direct services to children, youth, families, and communities. Kendra began working at Impact NW in 2009 and has a strong background in community outreach and working with marginalized and oppressed identity groups. She is passionate about effecting systemic change, which led her to take on a leadership role at Impact NW in 2015.
Kendra is the recipient of the 2021 Skidmore Prize Award. She is an alumna of Portland State University, receiving a Master of Social Work degree. She also holds a Bachelor’s degree in Family and Human Services from the University of Oregon. Kendra is a proud member of Alpha Kappa Alpha Sorority Inc.—a community service organization led by African American college-educated women that is continually leading effective advocacy and social change for equality and equity for all.
Wildia Gonzalez Santos, Director of People & Culture
Wildia joined Impact NW in 2018 as the People & Culture Generalist, and moved into the People & Culture Director role in 2023. She is passionate about Human Resources, specially designing equitable and inclusive policies and procedures to promote a positive work culture and safe work environment for all Impact NW’s employees.
She holds a bachelor’s degree in Business Administration and Human Resources Management from the University of St. Thomas in Minnesota. Prior to working at Impact, Wildia worked in several Human Resources positions in Portland, Minnesota, and her native country the Dominican Republic.
Natalie Crocker, Quality Assurance and Information Director
Natalie joined Impact NW’s QA team in 2018 where she spent her first five years leading projects across data, technology and compliance programs. In 2023, she joined the leadership team as a director to oversee Quality Assurance, IT and Facilities departments.
Natalie holds a Master’s degree in Community Psychology, and prior to her employment with Impact NW, held a variety of positions in both the tech sector and mental health treatment centers. She enjoys bridging the gap between social work, data, and technology to help purpose-driven organizations solve problems in relevant ways.
In her freetime, Natalie enjoys exploring the Pacific Northwest with her family, friends and pets.
Julie Houston, Executive Manager
Julie Houston has been with Impact NW since July 2010. Julie comes to Impact NW with a Master’s degree in Education, 16 years of experience teaching in Early Childhood classrooms, seven years supervising student teachers in Early Education programs, and five years as an adjunct faculty member in the Early Education and Family Studies department at Portland Community College.
在她的第一个孩子出生后，朱莉开始把精力集中在不仅与孩子一起工作，而且与家庭作为一个整体。她的热情帮助个人和家庭认识到自己在儿童生活中的价值和重要性，以及在当地学校，社区和社会中的价值和重要性。
Since joining Impact NW, Julie’s passion has led her to become a leader in the community, volunteering for Stand for Children and for the North Clackamas School District, and supervising Impact NW first Healthy Start program.
Development
Crystal Misner, Development Manager
Crystal Misner brings more than 20 years of experience in marketing, communications, events, business development, and community engagement. Throughout her career, she has built strategic partnerships, led fundraising and marketing campaigns, managed large-scale events, and helped organizations strengthen relationships with donors, sponsors, clients, and community stakeholders. Her background spans nonprofit leadership, hospitality, sales, entrepreneurship, and small business ownership, giving her a broad perspective on building meaningful connections and growing community support.
Prior to joining Impact NW, Crystal served as Events & Marketing Manager at Bradley Angle, where she led fundraising events, donor communications, sponsorship development, community outreach, and storytelling initiatives. She also played a key role in marketing and campaign efforts supporting the launch of the organization’s newest shelter, helping increase awareness and support for survivors of domestic violence and their families. Having experienced housing instability in her own youth, Crystal is especially proud to support Impact NW’s mission of helping individuals and families build stability, opportunity, and resilience. Outside of work, she enjoys photography, painting, traveling, and exploring the Pacific Northwest with her two teenagers.
Administrative Leadership
住房和安全网服务总监Jana Hak
Jana于2010年从捷克共和国移民后于2011年2月加入Impact NW的住房和安全部门。她拥有法律硕士学位，在就职于Impact NW之前，曾在捷克共和国政府办公室工作总理的立法机关。
Sharing similar experiences with many of Impact NW’s clients from the early stages of her immigration, Jana has a deep understanding of issues such as poverty and lack of resources. Because of that experience, she is also aware of the need for empowerment, Trauma-Informed Care, wrap-around services, and community support.
作为住房和安全网服务总监，Jana监督我们的住房服务，资深项目，能源援助以及恢复和资源导航服务。作为三县地区捷克和斯洛伐克社区的参与成员，Jana一直忙于帮助新移民在美国驾驶系统，并担任捷克波特兰学院董事会主席。
Gina Kim-Folston, Director of Early Childhood and Youth and Family Services
Gina has been with Impact NW since 2008 and spent the majority of her years working with SUN Community Schools as the SUN site manager at Marysville School then moving on to becoming the SUN CS Program Manager and Assistant Director at Impact NW. In July 2019, Gina became the Director of Early Childhood and Youth and Family Services. As Director, Gina oversees programs that strive to strengthen and stabilize youth and their families by providing an array of services in partnership with local school districts, stakeholders and other community based organizations.
Gina always knew she wanted to work in education and social services and being at Impact NW was a way of combining her passion for education and supporting historically underserved communities. She values the importance of bringing in trauma informed practices, equity and mindfulness into her work. Gina continues her work in supporting communities of color by being a board member of the Korean American Coalition of Oregon where she is able to bring in her experiences of working in nonprofits for 20 years and connect with other Korean Americans who have lived similar experiences. Gina holds a Bachelors in Sociology from the University of Oregon and a Masters of Education from Portland State University. She lives in East County Portland with her husband and three boys.
Mamak Tabrizian, Director of Senior Services
Mamak已经与Impact NW合作超过33年。在她目前的职位上，她自1999年以来一直担任Mamak监督老年人和残疾成年人的所有机构服务，包括交通，案件管理，教育和娱乐活动以及照顾者支持。
Mamak拥有Lewis＆Clark College的传播学学士学位和波特兰州立大学的社会工作硕士学位 - 辅导教育。她是一位经过认证的调解员，在波斯语流利。 Mamak还担任区域交通协调委员会执行委员会成员。
除了与家人共度时光之外，Mamak在Impact NW以外的生活中非常活跃。她是波特兰伊朗社区的积极参与者，目前担任伊朗老年俱乐部董事会主席，并担任其他许多职责。