Impact NW helps people achieve and maintain self-sufficiency.

With the economic downturn, more and more people are seeking our services for the first time. We often have more requests for help than we can accommodate. However, if we do not have a service that fits your needs, our compassionate client advocates will make every effort to direct you to partner agencies that might be able to help.

We are a multicultural organization with staff that collectively speak over 30 different languages. We will help you identify your goals and work together to remove barriers that are preventing you from achieving them. Whether you are looking for one-time aid or need ongoing assistance, we can help.

Please refer to the following list for the appropriate department to contact. If you are not sure which department you need, call our administrative offices at (503) 988-6000 and they will be happy to direct you.

  • Energy/Utility Assistance: (503) 988-6020
  • Housing Inquiries: (503) 988-6000
  • Senior Services: (503) 988-6300
  • Money Management for Seniors: (503) 357-7520
  • Adults with Disabilities Services: (503) 988-6300
  • Healthy Start Program: (503) 988-5961 x 243 or x 236
  • Community Dad’s Group: (503) 988-5961 x 223
  • Programs for children under 5 years: (503) 988-5961 x 234
  • Youth Mentoring: (503) 988-5961
  • Community Schools: (503) 988-5961 x 226
  • Job-training for teens: (503) 988-6000 x 234
  • Programs for youth ages 5-21: (503) 988-5961
  • Volunteer Opportunities: (503) 988-6000 x 268

Information & Referral Resource Directory

You can dial 2-1-1 for help locating health and human services in the greater Northwest Oregon and Southwest Washington region.

Housing Connections:
Housing Connections provides an array of information to help renters find housing in the Portland region (Clackamas, Clark, Multnomah, and Washington Counties), including listings of affordable, accessible and special needs housing. It allows users to search for subsidized housing, Section 8, and private market housing.

Safe Kids Oregon:
The Safe Kids Oregon is a FREE valuable resource for families and those supporting them in keeping their children healthy and safe.  The website provides tip sheets, educational materials, resources and research on preventing unintentional childhood injuries to children ages 0 – 19.

The Oregon Center for Public Policy:
A non-profit research institute that uses research and analysis to advance policies and practices that improve the economic and social prospects of low- and moderate- income Oregonians.

Oregon Food Bank:
Provides resource and educational information about hunger in Oregon.

Children’s First of Oregon:
A non-profit, non-partisan group, Children First uses research, public education and policy initiatives to speak to decision-makers, the media and local communities on behalf of Oregon’s children and families.

Oregon Employment Department:
A statewide employment resource.

Oregon Business Development Department:
A statewide economic data resource.

State of Oregon:
Site provides access to all areas of Oregon state government.

Oregon Housing & Urban Development:

National Runaway Safeline:
Provides information and resources to troubled teens and their loved ones.